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Thread: Can't Change Skymiles Ticket Online - Is it Just me?
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Old Jul 5, 2021 | 11:18 pm
  #2  
El Boocho
20 Years on Site
 
Join Date: Aug 2002
Location: Los Angeles
Posts: 4,679
Originally Posted by BigFlyer
I've been trying to look at some possible changes to my Skymiles ticket to AMS. Every time I try to change it, I get a message that says : "Oh no! We're sorry, but this system is not available at this time. Please try again later.
If this problem persists, please call our Online Customer Support Desk at 1-888-750-3284 for assistance".

Is it just me - or is everyone trying to change a Skymiles ticket getting this?
This is not scientific, but in my experience tickets that are simple, have never been reissued or changed and are all Delta can be sometimes be dealt with online. Any ticket with complications requires requires an agent. For me, as an example, if an upgrade has been processed online changes dont work.
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