Originally Posted by
SFO777
Or being too ignorant to know that there is better service on almost every other airline.
Or in my case having passengers like me who are hub captives where they have no competition and stuck using them unless I want to connect. If I were using an airport like JFK, ORD, LAX or LAS and had a lot of choices I would using another airline
Unfortunately DTW doesn't have a lot of options for a lot of the cities I go to for either work or fun.