FlyerTalk Forums - View Single Post - New Citi “Custom Cash” card - 5% in top eligible category
Old Jun 25, 2021 | 5:46 am
  #42  
steve4
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20 Years on Site
 
Join Date: Apr 2002
Posts: 601
Originally Posted by schistosomiasis
I phoned in today and they wouldn’t let me product change until October 1 (had a citi thank you premier card for the bonus, downgraded to rewards plus).

This card definitely isn’t worth a 5/24 slot and isn’t a game changer with the $500 monthly restriction, but still a good card. I’m thinking of getting rid of my Amex gold personal (I have a TON of Amex points, one million) and using this card for groceries 5% back and the B of A cash rewards card (plat honors) picking my category as dining for 5.25% back. Right now the Amex gold personal gets me the equivalent of 6.16% back if redeemed for airfare but it’s a hassle to use the Uber eats and grubhub/ shake shack credit every month to offset the annual fee.
I’m in a similar situation as I might not renew my Amex Gold and Green cards later this year once I get the Custom Cash and Premier cards because of hassle and redundancy. My only concern is that Citi customer service isn’t as good as Amex, so I have been considering keeping the Green or just using my Blue Business Plus for travel. Luckily, I never had a travel related dispute in the past, but if I do in the future, I know Amex will be a lot more helpful than Citi.
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