The rep says they are making an exception and sending the 5,000 points because the charge shows as being made at 06/10/2021 at 12:15:53 AM EST! I thanked them for fixing the error but let them know their systems are wrong and recognizing the wrong date for charges made in the early morning hours.
If you are using EST in the summer, it would be one hour off from the promo that was based on EDT. Only two US states are now on standard time.