Originally Posted by
kingscross
Hi guys, correct me if I post at wrong thread,
I just got updates on my hyatt account, all reservations last month at NoMAD, Delano, Aria, booked thru LHRC are not counted as qualifying nights on my Hyatt account. I got sorts of points but no qualifying nights. I emailed MGM customer service and they said I booked thru third party so I would not earn any qualifying nights. Is there anyway to fix it or how should I reply? Thanks. It was all good last year. did they change codes or something?
In a similar situation myself from last month. Mine were booked through Virtuoso, which I thought was treated like Amex FHR (non prepaid) in that they would earn qualifying nights. Is that incorrect?