Originally Posted by
dilanesp
Nobody's competing right now. Polaris flights are running at a loss. And even if longhaul vacation travel resurges now that folks are vaccinated, paid business may lag behind. Without the paid business class ticket sales necessary to make it worthwhile, I don't think you will see the sorts of appetizer and dessert items you are looking for unless UA decides to make them a goodwill gesture of some sort.
Goodwill gesture? You're kidding, right?
Not sure about others, but for a $10K ticket the service is SEVERELY lacking. Just because the plane is half empty shouldn't mean nickel and diming customers who have paid for a (still) advertised level of service. And yes, I am booking other airlines with better f&b service for the majority of my international trips at the moment. United need to wake up and lead instead of consistently reacting (months later) to what other airlines are doing. Case in point: lounge re-openings.