FlyerTalk Forums - View Single Post - New (2021) UA ticket receipt format issues -- too long, hard to find info, ...
Old May 26, 2021 | 8:43 am
  #5  
sgopal2
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Join Date: Oct 2000
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Originally Posted by Repooc17
The other poster was talking about presentation at Indian airports, where itineraries (confirmations) are accepted. Indian airport personnel don't care about how much you paid (receipt), but they generally want to see a printed (hard) copy.
Yes I was talking mainly about Indian airports. The people manning the entrance typically don't speak a lot of English. I took a flight in India last week and the person who looked at my printout almost didn't believe it was real. There are a number of problems with the new receipt format:

1) Low resolution - print out is horrible. Can barely read the font because it is so blurry. The "receipt" prints out over 3 - 4 pages on US letter size page.
2) The PNR is at the top of page in large font
3) Flight details is split between pages 1 and 2
4) Name and DOB of passenger is on the middle of page 2 in tiny font. Blurry and very difficult to read

Trying to show all of this to the Indian security officers behind a plexiglass wall with a print out is comical. I don't like to pull out my phone due to COVID19 risks, and prefer to have a paper print out. A single one page format like the previous receipts were perfect for this. Fumbling through a 3 page print out for something this simple is ridiculous.

For those of you who have not seen what the new "receipts" look like, I'm attaching one from a recent trip of mine (some redacted).
Attached Images
File Type: pdf

Last edited by sgopal2; Jun 7, 2021 at 9:09 am
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