Originally Posted by
Qwkynuf
I can't imagine that Delta pays the catering staff anything. Why would they? Same for contracted Sky Club staff.
In both cases, the vendor would have been part of a competitive bid process where they responded to an RFP by saying "We will provide these services that you requested services at this price". Delta would have selected the vendor based on whatever criteria they decided on, but it seems massively unlikely that the RFP specified wage levels for contracted employees.
source: I work for a company who (among other things) provides contracted labor to many of the "Fortune 50/100/500" companies, and for 10 years a large portion of my job was evaluating RFPs and coordinating our RFP response. I have worked on *hundreds* and never seen contract employee salary mentioned at all, much less be a bid criteria.
Exactly. And most of the time it is all coming from the same kitchen. I used to be an airline station manager and the airport only had one catering kitchen. I had to go there to do audits. Everything from low cost carrier packing snack boxes and chips in carts to British Airways and others First Class meals. Difference is the service level agreements built into the contracts. My employer did not have one with meaningful penalties. More than once, I got a call late at night from the catering provider saying that they were horribly short staffed and I got the short end of the stick. One time they told me 70% of staff called out for overnight/early AM and their recovery plan was to just not cater any of my flights and had no staffing to refill my ice coolers (which they provided). So I was at 7-11 at 5am on a Sunday buying them out of ice and bottled water. I believe that is the morning the Delta manager was buying 12 McDonalds breakfast combos for their 4 hr flight from the east coast to SLC to serve First.