My understanding with the new Aeroplan program was that the ridiculous Carrier Surcharges were being removed.
I’ve priced out a new booking for August 2021 YYZ-ATH for 2 people on Direct AC flights in J cabin.
It showed me the amount of taxes per leg as I went through the booking portal, however when I got to the checkout page it has ‘Air Transportation Charges’ of $3254.40.
This caught me off guard as I was under the impression with the new AP that I’d be spending more points to book, but only pay the taxes on the award tickets.
I called the call centre to inquire and they searched the same dates and came up with the same amount, and said it was correct without providing reasoning.
This group has been quite informative in the past. Any idea why this charge would be there?
I’ve attached a screenshot for reference.
TIA
