I , as many, earned my points on the HX fare mistake. I did a domestic redemption flight on HU in Jan 2020, and assumed the points balance was lost.
Today, unsolicited, I received the following email
:
Dear Mr. Iluvsq,
Congratulations on retaining gold card, your membership card number is 50xxxxxx28. Fortune Wings Club recommend using electronic membership card for promotion of electronic self-service and also to reduce touches during epidemic period. For overseas departures, a physical card is required when you enjoy elite member services. Please call 950717 and provide your address for mailing of physical card. In regards to electronic card, please checkhttps://ffp.hnair.com/FFPClub/en/home/index.html
Thank you for your support for Fortune Wings Club.
Yours Sincerely,
The Fortune Wings Club Team
So it appears that only are my points still alive, they have also extended my Gold membership.