Originally Posted by
Old Hickory
The last time my wife and I flew, last month, the Delta app that she was using started a new Sky Miles account for her. And we don't want this. Or at least, we don't think we want this. We've built a pretty good account just going through my Sky Miles account. Neither one of us flies more than twice a year and it's usually together.
Your suggestions, please.
I'm a bit confused as to what you're asking for so I'm going to attack this from two angles:
1) If you're saying the App somehow created a second account for your wife and you're saying your wife now has two Skymiles accounts, you can contact DL and they can merge the two accounts into one account and she can use the one account going forward
2) If you're saying that when you always just put your FF number under your wife's name when she flew, this is a violation of program rules and I'm surprised both of you could fly on the same flights using the same FF number (yours) and that the system didn't catch that something wonky was going on. If this is what you were doing, you should stop immediately and simply allow your wife to accumulate miles under her own name/account.