Another CLT area property to add to the list; Courtyard Billy Graham Parkway. 750 points at check in, told the agent I'd prefer the $10 F&B pp, got told some word salad about COVID etc etc & he brought up my rate (!) as if a lower rate implies its ok to forfeit the elite benefits.
They will happily advertise that they'll sell you a to-go breakfast bag for $3 though.
Messaged Bonvoy on Twitter to register my unhappiness again (for all the $hits they'll give
). I don't have the energy or time for another back & forth battle over the compensation, which I guess is what
Marriott Bonvoy Lurker etc are betting on.
Nothing doing except to move stays to Hilton & Hyatt going forward, even if the elite benefits are reduced with them they are at a minimum consistent. I'll be avoiding playing elite roulette with Bonvoy to the greatest extent possible until things change.