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Thread: International Same Day Flight Change / SDFC / SDC / CDC (consolidated)
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Old May 8, 2021, 10:37 am
  #127  
355F1
 
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,511
Originally Posted by jhalapin
I run into this all the time. I am required to book my travel through my company website (Concur powered by AMEX) and those book through the meetings/conference department at AA.

I usually upgrade my travel at my expense and calling the EXP line usually doesn't work as AMEX still has control of the tickets.

I have taken to calling the meeting/conference department at AA directly and they are more than happy to change the tickets for me without involving Amex, well 99% of the time anyway.

YMMV.
I think that is the department I spoke to who was very helpful!
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