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Thread: International Same Day Flight Change / SDFC / SDC / CDC (consolidated)
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Old May 8, 2021, 6:07 am
  #124  
jhalapin
 
Join Date: Jun 2013
Location: FSD
Programs: AA CK, DL SM, UA PS, HH Diamond, Bonvoy Titanium , Hyatt Globalist, Global Entry, CLEAR
Posts: 458
Originally Posted by 355F1
<SNIP>.

I HUCA'd.....the new agent TRANSFERRED me to some department and the lady there was able to get me changed so all is well. Not sure what happened.
I run into this all the time. I am required to book my travel through my company website (Concur powered by AMEX) and those book through the meetings/conference department at AA.

I usually upgrade my travel at my expense and calling the EXP line usually doesn't work as AMEX still has control of the tickets.

I have taken to calling the meeting/conference department at AA directly and they are more than happy to change the tickets for me without involving Amex, well 99% of the time anyway.

YMMV.
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