Originally Posted by
knit-in
To be honest, in my limited experience with Air India (under 10 segments, mostly domestic), I've never really had a problem in-flight. Ground services is another story. I haven't any greater faith in UA, but for my flight to EWR, I think I'd rather be in a solo seat than a row of three on AI.
It was over 10 years ago that I flew on them, but in those few experiences my thought was always, "is this the first time you guys are flying? why does it seem like you don't know what you're doing?". FAs running to a fro while another FA yells at them what to do, inconsistent service between FAs and a lot of 'attitude' that they would show to each other and even pax. My most recent flight also showed how the pax behave, with several people still on their phone without belts fastened until we were off the ground and FAs saying nothing. It was shocking actually and made me think of what might be missing in the plane maintenance.
