FlyerTalk Forums - View Single Post - URGENT INFO: Qatar Airways Denying Boarding to transit pax from select countries
Old Apr 30, 2021, 1:04 pm
  #10  
realgaga
 
Join Date: Nov 2018
Location: HKG, BHX, MAN
Programs: Qatar Gold (OWS), Asiana Diamond (*G)
Posts: 1,493
Originally Posted by InternationalLiving
But that information has not been provided to Qatar Airways passengers. Most people are not reading Qatar's Ministry of Health website. They expect the national airline to convey this information. As I said, the majority of passengers on her flight were in the same situation for the same reason.
If I, a frequent-flyer with Qatar for over a decade, cannot easily ascertain this information from their own site, then there's little hope for the average flyer. It is the airline's responsibility to list all important travel information, and they have not.
It is on qatarairways.com -> Covid-19 Update -> Entry into Qatar.

It is NOT the airline's responsibility to notify the passenger of their entry and document requirements. It is the passenger's. QR's online entry requirements is offered as a courtesy, it is not a right of a passenger to be able to use such a tool.
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