FlyerTalk Forums - View Single Post - URGENT INFO: Qatar Airways Denying Boarding to transit pax from select countries
Old Apr 30, 2021, 1:00 pm
  #9  
InternationalLiving
 
Join Date: Nov 2010
Location: UK (EMA/LHR), NL (GRQ/AMS), SE Asia (TAC/BKK)
Programs: Eurostar Carte Blanche, QR Silver, Accor, BA
Posts: 653
Originally Posted by ovacikar
I see the changes were announced on april 27th, including transit passengers. Not on 30th.
https://www.thedailystar.net/travel/...ntries-2084629
But that information has not been provided to Qatar Airways passengers. Most people are not reading Qatar's Ministry of Health website. They expect the national airline to convey this information. As I said, the majority of passengers on her flight were in the same situation for the same reason.
If I, a frequent-flyer with Qatar for over a decade, cannot easily ascertain this information from their own site, then there's little hope for the average flyer. It is the airline's responsibility to list all important travel information, and they have not.

In contrast, I went on Singapore Airlines website, and was able to easily find all transit requirements within two minutes. They even link to a full list of all approved PCR testing facilities in every country they serve. That is how information provision should be done.
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