Originally Posted by FallenPlat

As careful readers of this thread may have already figured out, the Irving, Texas, processing center seems to have returned to normal:

3/12/21: Mailed application by certified mail; did not pay to expedite
3/18/21: Application received (six days for an intra-Metroplex letter!)
3/19/21: Check cashed
4/13/21: Approved
4/15/21: New passport received

That's 34 days, less than five weeks, which is back to normal. I deliberately didn't expedite so as to avoid the Philadelphia processing center. I did, however, pay Walgreens $15 for a passport photo -- wasted money, I know. I also renewed early so as to avoid any "back to traveling" rush that might happen since my old passport was on its last couple of years anyway and since, conversely, a "no international travel" time like now is a good time to renew.

But, unfortunately, I've suffered the same fate as Kale73: my Global Entry personal information page won't accept the new passport number; all I get when I punch the "Save" button is an automated popup that says I have to visit an enrollment center in person. And, no, I most assuredly did NOT change my name! Did waiting a few days and trying again help your situation, Kale73, or am I just stuck with having to make an extra trip to DFW? Seems pretty pointless.

Hope this helps someone. And, Kale73, please let me know if you have any advice.

Originally Posted by United747

My GE profile similarly didn’t take it right away. But I tried it again a week or so later and it worked