Originally Posted by FallenPlat

As careful readers of this thread may have already figured out, the Irving, Texas, processing center seems to have returned to normal:

3/12/21: Mailed application by certified mail; did not pay to expedite
3/18/21: Application received (six days for an intra-Metroplex letter!)
3/19/21: Check cashed
4/13/21: Approved
4/15/21: New passport received

That's 34 days, less than five weeks, which is back to normal. I deliberately didn't expedite so as to avoid the Philadelphia processing center. I did, however, pay Walgreens $15 for a passport photo -- wasted money, I know. I also renewed early so as to avoid any "back to traveling" rush that might happen since my old passport was on its last couple of years anyway and since, conversely, a "no international travel" time like now is a good time to renew.

But, unfortunately, I've suffered the same fate as Kale73: my Global Entry personal information page won't accept the new passport number; all I get when I punch the "Save" button is an automated popup that says I have to visit an enrollment center in person. And, no, I most assuredly did NOT change my name! Did waiting a few days and trying again help your situation, Kale73, or am I just stuck with having to make an extra trip to DFW? Seems pretty pointless.

Hope this helps someone. And, Kale73, please let me know if you have any advice.