Originally Posted by
HWGeeks
I am glad you didn't lose the upgrade, I was going to post just that, that many times Delta just gives you credit for the upgrade as they have done so for me on multiple occasions but as everyone likes to point out on this forum. YMMV
thanks. I think you may have been addressing me. I agree that YMMV and I was not expecting to get any concessions; I was actually really impressed when they offered something that seeed to go directly against the written policies. What made it even better was that I sat on hold for two hours last night and then another hour and a half this morning before deciding to try the messaging service at 6 AM. I got a reply within 30 minutes and a very helpful, very accommodating assistant who made it all work out for me.
M