Update, I did get the points posted but they don't show up in past activity - it's just added directed to your account. (A bit confusing!)
I think it arrived and I didn't realize when I posted the above comment a month ago.
This said, I am missing 20,000 from the promo, since I booked during the Black Friday deals for 70,000 points and I only got 50,000. I am waiting for a response.