Originally Posted by rflor

I cannot speak to OGG, but I just returned from an HNL trip. There were no preassigned cars, or associated Preferred benefits other than a dedicated Preferred line at the standard counters. The agent explained they must check your Hawaii Safe Traveler status as part of the checkout process, requiring them to funnel everyone through the standard counters.

In my case, I only had to wait 5-10 minutes even though I flew in during "prime" HNL arrival time at 3PM, partly due to low crowds at rental counters and a dedicated Premier line.