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Thread: World of Hyatt - Globalist Experiences [Tier Suite Upgrades]
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Old Mar 29, 2021, 3:17 pm
  #620  
skj
 
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,163
Originally Posted by gr2020
Out of curiosity - do you get your TSU back when you downgrade on-property like this?
Originally Posted by Southdown13
FD person told me that I should contact WOH to get the TSU back.
That makes sense. WoH must apply the upgrade to a reservation as the property has no access to the awards. Conversely, WoH would have to return the award to your account.
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