Just finished 4 nights using points at the Andaz Maui and originally had applied a TSU to the reservation into an Andaz Suite. Upon check in they informed us that they upgraded us into a Pool Suite. After looking at the unit’s patio area from the pool area, we decided we wanted more privacy and downgraded into a regular ocean view room on the third floor. Resort was busy during this spring break period and overall we were happy with our decision.