Originally Posted by
vadernader
I notice a lot of disdain here from guests towards the hotel itself as if it is the individual hotels choice when in reality the blame falls on the guest.
If you book the stay within 48hrs of the check-in date you *will* be forced to go to the front desk. No matter what. This is a Hyatt wide anti-fraud policy there is no getting around unless you call the front desk and ask them to check you in.
This explains a lot as I generally have been booking within 48 hours. However, if the guest has status, they already know who we are and there is a history, thus I'd expect a little more trust.
Really appreciate what seems to be some good inside insight.
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