FlyerTalk Forums - View Single Post - Radisson to split into 2 programs: North America & rest of world, in June 2021
Old Mar 26, 2021, 4:13 pm
  #7  
ECR
 
Join Date: May 2014
Posts: 411
Originally Posted by robbo135
The EMEA version of the app just got released, its simply called "Radisson Hotels".

What a poorly rolled out update ! The old app auto updates to the America's version and the EMEA version doesn't get released until a week later. Which you then have to separately install, and best of all, no comms at all... And rather than have 1 seamless booking experience, you need to go through 2 different apps if you want to book a hotel in the America's and another hotel in another region.
The EMEA app wasn't there when I looked previously but as you say it is now. As you mention it is not great having two apps, but at least there is one that works for Europe now.

I had contacted Radisson, and got the following helpful reply today:-

I sincerely apologize for the inconvenience this may have caused you. We have launched a new app version for our mobile application. The Radisson Hotel Americas is for the hotels within the USA, Canada, Latin America and the Carribean. While for outside Americas, you may use the link below for the new Radisson Hotels mobile app.

iOS / App Store:

https://apps.apple.com/app/radisson-hotels-hotel-booking/id1553779550

Android / Google Play:

https://play.google.com/store/apps/details?id=com.radisson.hotels
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