Originally Posted by
lgustavohdzc
Hi everybody!
I just joined UA as new hire reservation agent but due to the pandemic situation i did not get any trainning, I did not know SHARES and it has been very hard to understand. Does anyone of you know any resources where I can study or at least learn the main commands to manage PNR?
Thanks
I would say your supervisor would be able to provide you with resources, no? How much are you actually doing in SHARES as it is?
either way, don't be discouraged, SHARES is simple once you get the hang of it. Many people, even after weeks of training do not come out of it with expert level.