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Old Mar 15, 2021 | 12:39 pm
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ESpen36
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Originally Posted by Catbert10
The few times I've asked to have a check-in reversed, I eventually got it reversed but the agents really, really didn't want to do it. It must be an annoying process on their end based on the push-back I've received.
Same here. I've needed to do it once or twice to be reaccommodated due to weather, and yes, it's laborious and time-consuming. EXP phone agents said I would need to go to an airport agent to un-check me in, which she did after a grimace and a LOT of typing (with the assistance of a colleague, who knew the system better). I think it must be a really annoying and complex process, as you say.
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