You did get to your destination (5 hours late), and you declined their 4000 pesos voucher offer.
How much is your cheap V fare for MEX-ZIH? It's a domestic flight (1 hour and 10 minutes). As the previous poster mentioned, you can probably claim 25% of your ticket fare plus a meal voucher (x 2 for two people) . I hope that worth your time pursuing.
Last edited by Mama; Mar 14, 2021 at 2:08 pm