FlyerTalk Forums - View Single Post - Long call wait / delay / hold times for AA phone lines (master thread)
Old Mar 7, 2021, 6:56 am
  #24  
RideThe22A
 
Join Date: Feb 2005
Posts: 176
I had the same problem on the evening of March 4th. Although I'm a Platinum member, I waited 1 hour 17 minutes for a callback. The agent couldn't explain the reason for the delay, nor could I.
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