Originally Posted by
onewaylove
I'm a Canadian and we do have a similar rule like the US. 24 hr cancellation thing.
I booked direct on TAP's website, selected Canada as country and also paid in $CAD.
I'm just trying to find out if I need to even bother contacting TAP, or just straight go into DOT(CTA for Canada) and chargeback.
How are you able to complain to your card issuer and CTA that you were unlawfully denied a refund if you have not made the request and been either denied or ignored?
While it may seem pointless, if you fail to go through the steps, e.g. cancelling and seeking a refund, you leave yourself open to losing.