FlyerTalk Forums - View Single Post - Covid-19: Book with Confidence QR Policy
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Old Mar 3, 2021, 11:59 am
  #2374  
realgaga
 
Join Date: Nov 2018
Location: HKG, BHX, MAN
Programs: Qatar Gold (OWS), Asiana Diamond (*G)
Posts: 1,502
Originally Posted by Nagolnagol
Vji

That's my big concern at the moment.

I asked on Twitter and the response received still does not allay my concern that QR could turn around and say that refunds are only available if the 'original' booked date of travel was before 31 December 2021.

Their response:

"Hello there, thank you for reaching us. If the ticket is not used, you will get a full refund. please bear in mind that you have to cancel the flight at least 3 hours before departure to avoid refund penalties and no-show fees. Thank you."
QR can (and will) change the policy without prior notice. If you really want a refund, request it ASAP.
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