FlyerTalk Forums - View Single Post - Krisflyer asking for more points after United canceled flight?
Old Feb 28, 2021, 9:04 pm
  #4  
freed0m
 
Join Date: Sep 2018
Programs: Alaska
Posts: 2,188
Originally Posted by feeling100
Thank you for replying. I looked at my reservation on United's site, and was told me to call them. When I did, United said I would need to call SQ to confirm and issue ticket because they can't access it. So I when ahead and called SQ to issue tickets.

I did not expect SQ asking for more points which I find pretty absurd. I am totally confused by this. They said I need to let them know 3 days prior to departure date.

Right now my flight status on SQ is showing

EWR-LAX reserved
LAX-EWR reserved

HNL-EWR confirmed

Please pardon my inexperience. I have never dealt with something like this before. Should I just wait it out… Will it just sweep? I did ask for a manager to call me back, which they said it would take around 48hrs. They said the manager might be able to waive the extra points… *shrug
SQ has to re-issue your tickets, otherwise, the tickets will eventually get cancelled.
freed0m is offline