Originally Posted by
Keyser
they are probably waiting till the very last minute to see if they can sell the seat....
atleast vistara gives you the option of using miles at the last minute....ai still won't do that....
I suspect UK's systems might be broken. I think at the very least rev. management needs to re-calibrate the systems - w.r.t. risks and load factors. Maybe the move over from OptionTown wasn't as smooth as they would like. I've heard of plenty of these stories of supposedly good bids not clearing with miles upgrades available recently. The miles upgrades of course are generally of poorer value.
They've taken a leaf out of SQ's book for upgrades of course. But at no point of time does it make sense to choose miles over cash - especially when you're controlling the floor price for the bids.