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Old Feb 16, 2021 | 4:22 am
  #2298  
ISTFlyer
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Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
Originally Posted by 2Mimi2
Hi guys!

My flight from Dar es Salaam with QR was supposed to depart at 23:10 on 31st March.
On Saturday it got rescheduled to depart at 21:10 on 31st March. I accepted this change in the QR "my booking" website.
On Sunday this flight got cancelled totally (e-mail stated they´re cancelling the flight departing at 23:10 on 31st March - incorrect information).
I got rescheduled automatically on the flight daparting DAR one day earlier than my original flight - on 30th March.
I can not take this flight and so I called in to have this changed to 1st April rather (+1 day from my original booking, not -1 day as rescheduled automatically).

My request got declined by Contact Centre staff, because "the system automatically reserved a seat for me one day earlier and if I want a change I have to pay for the fare difference - over 200€".
Another person told me that there is no "O" fare on the 1st April where I could be rebooked on for free.
But there was also no "O" fare on the 30th March, where I got rescheduled on - both flights on 30th March and on 1st April the system shows "N" fares are the lowest.

I really don´t think I should be paying the fare difference here.
Any opinions will be highly appreaciated.
No, as your case involuntary, no fare difference should have been requested.
My advice would be to HUACA and talk to a different agent.
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