FlyerTalk Forums - View Single Post - ? Sixt leaving Chile - an isolated case or the end ?
Old Feb 4, 2021 | 2:13 pm
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behuman
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Question ? Sixt leaving Chile - an isolated case or the end ?

Just got this email and not pleased at all. They were great !

"Dear Valued Customer,
We are saddened to announce that Sixt has stopped its car rental operation in Chile.

As a result, we are not able to serve your reservation as initially confirmed. Please accept our sincere apologies for any inconvenience this cancellation is causing.

We ask that you create a reservation with an alternative rental company for the same or similar car group (inclusive of coverages and/or add-ons) as reserved through Sixt. If you incur additional costs, please provide us a copy of the rental agreement and final itemized invoice and we will provide a credit for the difference between your Sixt reservation and the alternative rental.

In the event that you pre-paid your Sixt reservation, a refund has been processed to the form of payment on file. Depending on your banking institution the credit will appear on your account within 7 to 10 business days

We thank you for your understanding and look forward to servicing your rental needs in the near future at any of our Sixt locations worldwide."
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