Originally Posted by
Dave510
Happens quite often at RC HK. Once they've even blocked out a room for upgrade a few days before my arrival (I didn't expect any upgrades at all as they were largely sold out of the desirable ones).
Just need to avoid RC outside of HK, and never stay in one in NA.
I only got a nice junior suite at RC Hong Kong as a Plat Premier (when it was invitation only). I had booked a club level room, so lounge access wasn't an issue. I felt well treated overall during my stay, but it still wasn't a real suite.