Originally Posted by
59Impala
this is a copy/paste from the Playa website. There is nothing mentioned or linked to this from the Hyatt website.
although room rates are the same if booking via Playa or Hyatt, I was wondering if this policy may only apply to Playa-bookings, even when it is booked upon checking in? Just wondering why Hyatt would not mention this important fact (unless I oversaw).
any thoughts/opinions/experiences?
This is for all guests that are staying at the Hyatt Zilara/Ziva Cap Cana. It doesn't matter if you booked your reservation with directly with the Hyatt, Playa Resorts, Expedia, or another 3rd party. If you are a guest at the resort, you have access to that benefit, period.
I'm not sure how it all works with the financial relationship, but Playa Resorts owns and manages the Hyatt Zilara/Ziva Cap Cana along with some of the other Zilara/Ziva properties.