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COVID testing at Hyatt properties

COVID testing at Hyatt properties

Old Jan 28, 21, 8:18 am
  #61  
 
Join Date: Sep 2003
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I was curious how the Grand Hyatt Playa del Carmen was handling covid testing and this is the response I got from them. The antigen test is pretty cheap so dont know that I would be so concerned about getting it free but 3 nights is reasonable and a nice perk.



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Old Jan 29, 21, 12:08 pm
  #62  
 
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I got tested yesterday at the Hyatt Ziva/Zilara Cap Cana. Did an antigen test, and it was free (a PCR test also was available for no cost). I made my appointment when I checked in. The test was conducted at the conference center located in between the two hotels. Consisted of checking in, being escorted into the private room where the single nurse takes the test, and waiting in a common area for the results (did find that kind of odd, but me and my SO were way more than 6ft away from others, and everyone was wearing masks). We had our results within 15 minutes (negative thankfully) in written form, and we were on our way to enjoy the rest of our vacation. To anyone who is on the fence about coming down here, but is worried about the testing, I say come on down. The testing was process was very well-organized and only took 30 minutes out of our 5-day trip. Something of note though, the DR seems to be taking COVID very seriously. Mask-wearing is expected in all public areas, detailed info (passport #, phone number #, place of stay, etc.) is taken for contract tracing when entering the country and checking into hotels, and temperatures are taken before entering restaurants.

*Now, if you do happen to test positive on the antigen, theyíll offer you a complimentary PCR test to double-check the result. If thatís positive as well, I believe theyíll charge you a $129/night rate for the quarantine duration. However, I didnít ask about the specific policies.


EDIT: I still have not flown back to the US yet. Iíll update this post with my check-in experience once Iím back home.
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Old Jan 29, 21, 12:49 pm
  #63  
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Originally Posted by eneq View Post
I believe theyíll charge you a $129/night rate for the quarantine duration. However, I didnít ask about the specific policies.
It's good to see that they're offering a reasonable rate for the quarantine period (their daily rate seems to be in the $3-400 range). I assume you'd be confined to your room and reliant on room service for everything, which wouldn't be all that much fun, but certainly makes it easier if you're only concerned with battling a virus and not having to deal with being homeless in a foreign country on top of that.
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Old Jan 29, 21, 12:52 pm
  #64  
 
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Originally Posted by mcgahat View Post
I was curious how the Grand Hyatt Playa del Carmen was handling covid testing and this is the response I got from them. The antigen test is pretty cheap so dont know that I would be so concerned about getting it free but 3 nights is reasonable and a nice perk.



I have a feeling lots of places down there is going to be cheap or have more freebies due to the lack of tourist that will be there over the coming months. Especially since Canada just shutdown all flights to mexico.
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Old Jan 29, 21, 8:05 pm
  #65  
 
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The Hyatt Zilaras and Zivas now have the Extended Stay Protection for $29 per person

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Old Jan 29, 21, 8:07 pm
  #66  
 
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Originally Posted by Cat88L3 View Post
The Hyatt Zilaras and Zivas now have the Extended Stay Protection for $29 per person

Ok. I'm getting out the popcorn, 3, 2, 1.....
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Old Jan 29, 21, 10:36 pm
  #67  
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Originally Posted by Cat88L3 View Post
The Hyatt Zilaras and Zivas now have the Extended Stay Protection for $29 per person

this is a copy/paste from the Playa website. There is nothing mentioned or linked to this from the Hyatt website.

although room rates are the same if booking via Playa or Hyatt, I was wondering if this policy may only apply to Playa-bookings, even when it is booked upon checking in? Just wondering why Hyatt would not mention this important fact (unless I oversaw).

any thoughts/opinions/experiences?
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Old Jan 31, 21, 12:04 pm
  #68  
 
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Originally Posted by 59Impala View Post
this is a copy/paste from the Playa website. There is nothing mentioned or linked to this from the Hyatt website.

although room rates are the same if booking via Playa or Hyatt, I was wondering if this policy may only apply to Playa-bookings, even when it is booked upon checking in? Just wondering why Hyatt would not mention this important fact (unless I oversaw).

any thoughts/opinions/experiences?
The way I read this, it was offered to all at check-in as a one time option.
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Old Jan 31, 21, 4:42 pm
  #69  
 
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GH Rio de Janeiro

I was told that GH RdJ will provide complimentary testing for guests staying at least 7 nights.
PCR test.

Last edited by zip10001; Feb 9, 21 at 4:54 pm
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Old Jan 31, 21, 9:37 pm
  #70  
 
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Originally Posted by 59Impala View Post
this is a copy/paste from the Playa website. There is nothing mentioned or linked to this from the Hyatt website.

although room rates are the same if booking via Playa or Hyatt, I was wondering if this policy may only apply to Playa-bookings, even when it is booked upon checking in? Just wondering why Hyatt would not mention this important fact (unless I oversaw).

any thoughts/opinions/experiences?
This is for all guests that are staying at the Hyatt Zilara/Ziva Cap Cana. It doesn't matter if you booked your reservation with directly with the Hyatt, Playa Resorts, Expedia, or another 3rd party. If you are a guest at the resort, you have access to that benefit, period.

I'm not sure how it all works with the financial relationship, but Playa Resorts owns and manages the Hyatt Zilara/Ziva Cap Cana along with some of the other Zilara/Ziva properties.
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Old Feb 2, 21, 11:17 am
  #71  
 
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Hyatt Place Los Cabos

Info I got from Hyatt Place Los Cabos.

"Onsite antigen testing is available at Hyatt Place Los Cabos during specific days and times, therefore appointment is required. Tests are provided by external Medical Certified persons. Cost is $20 usd + taxes per test, per person. A valid passport, email address, date of birth and phone number are also required to register the test results. A certificate issued by the Department of Health of Baja California Sur will be emailed directly to the guestís email address no longer than 24 hours after the test is taken."
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Old Feb 2, 21, 11:48 am
  #72  
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Originally Posted by mcgahat View Post
Info I got from Hyatt Place Los Cabos.

"Onsite antigen testing is available at Hyatt Place Los Cabos during specific days and times, therefore appointment is required. Tests are provided by external Medical Certified persons. Cost is $20 usd + taxes per test, per person. A valid passport, email address, date of birth and phone number are also required to register the test results. A certificate issued by the Department of Health of Baja California Sur will be emailed directly to the guestís email address no longer than 24 hours after the test is taken."
$20 per test is a pretty great deal. With the property rate at $60-70 a night most of the time it might be cheaper to book a night (and a test) at the HP rather than going to a private clinic!
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Old Feb 9, 21, 2:49 pm
  #73  
 
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Originally Posted by eneq View Post
I got tested yesterday at the Hyatt Ziva/Zilara Cap Cana. Did an antigen test, and it was free (a PCR test also was available for no cost). I made my appointment when I checked in. The test was conducted at the conference center located in between the two hotels. Consisted of checking in, being escorted into the private room where the single nurse takes the test, and waiting in a common area for the results (did find that kind of odd, but me and my SO were way more than 6ft away from others, and everyone was wearing masks). We had our results within 15 minutes (negative thankfully) in written form, and we were on our way to enjoy the rest of our vacation. To anyone who is on the fence about coming down here, but is worried about the testing, I say come on down. The testing was process was very well-organized and only took 30 minutes out of our 5-day trip. Something of note though, the DR seems to be taking COVID very seriously. Mask-wearing is expected in all public areas, detailed info (passport #, phone number #, place of stay, etc.) is taken for contract tracing when entering the country and checking into hotels, and temperatures are taken before entering restaurants.

*Now, if you do happen to test positive on the antigen, they’ll offer you a complimentary PCR test to double-check the result. If that’s positive as well, I believe they’ll charge you a $129/night rate for the quarantine duration. However, I didn’t ask about the specific policies.


EDIT: I still have not flown back to the US yet. I’ll update this post with my check-in experience once I’m back home.
Coming back to update my flying experience. We were required to show our attestation form and printed test results before even entering the baggage drop-off line at PUJ. After that, we only had to show our attestation form before boarding during the usual questionnaire for flights going to the US. Overall, nothing to complicated or stressful.

Last edited by eneq; Feb 9, 21 at 2:56 pm
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Old Feb 10, 21, 7:19 am
  #74  
 
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Originally Posted by zip10001 View Post
I was told that GH RdJ will provide complimentary testing for guests staying at least 7 nights.
PCR test.
I saw this too, I booked the hotel, hoping to get a test included, and realized that it's about $80 give or take. Might just stay in Ipanema instead. Barra is alright, but for a quick visit I'd prefer Ipanama/Copacabana.
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