Originally Posted by
daslax
I did a very small mattress run ending yesterday at HP Times Square, 3 nights to take advantage of the Chase/WOH 10% offer and get some additional elite nights on my way to Globalist. I never physically checked out as I received an email from the hotel with my final folio - not the "interim" one you might see overnight, but later in the day of check-out noting "per your request, please find the bill for your stay" with a charge to my WOH card noted.
The odd thing is that there is no pending or final charge on my Chase account. I called the hotel this morning (a day after check-out) and at first he thought something looked off, but then noted that he saw the charge had posted at 1:28pm yesterday and everything looked fine in terms of check-out. I would normally not care and wait a few days, but today is the last day of the Chase offer, so if it posts any later I won't be eligible for the cash back.
Is it normal to not see a charge after check-out? Anything else I could do to ensure that it posts today?
Usually you see the charge show up as pending at checkout. I don’t think there’s much you can do to make it post any faster, particularly if the property is saying they already charged your card.
AmEx is usually pretty good about giving you the credit in situations like this (assuming it doesn’t show up until after the closing date and that the process date isn’t “backdated”). Chase isn’t usually quite as generous.