FlyerTalk Evangelist
Join Date: Jul 2005
Location: Seat 2A
Programs: AA EXP LT GLD 1MM, BA GLD, NH/UA*G, Hyatt Dia, Marr Tit LT PLT, IHG Spire,HH Dia, MGM NOIR,Hertz PC
Posts: 10,571
You should have have done all this online. Cancel, make a new reservation, add the name of the second guest in the comment field.
As soon as these agents touch it it's a recipe for disaster.