Originally Posted by
frmnj
Are call center agents able to book one way stopovers? I just tried to book JFK-FRA (stopover)-DEL and the call center agent priced it the same as online as two segments. The agent insisted there are no stopovers for one way; only round trips
HUCA, you got a bad agent.
I've booked things like IAD-AUH-SIN no problem, and Aeroplan's leadership has said publicly that we should absolutely call in to book this kind of thing until the website is ready to handle it.