Originally Posted by
BThumme
For updating name's regarding precheck - is this really even a NEXUS issue (does that data "flow" down for pre-check purposes), or is this something that maybe one of the Pre-Check locations that may or may not be open could help out with, and then we could update NEXUS at a later date?
Generally speaking, the name, the DOB and the Known Traveler Number in the PNR should match the passenger's trusted traveler's profile in order for the PreCheck designation to appear on the boarding pass. Since your wife's KTN is associated with her NEXUS membership - I assume that she does not have an stand alone PreCheck KTN - all changes must be made through NEXUS. Perhaps you can have her name updated at a Global Entry Enrollment Center (NEXUS and Global Entry are both administrated by the CBP, PreCheck by the TSA).
Please take a look at the following thread for more information: