Originally Posted by
WineCountryUA
Gold had been the indicator of GS agents, has that changed or is there a new group including GS and UC personal?
That is how I found out - I made a comment that it seemed weird to have 3 GS agents manning the CS desk on New Years Day -
His reply was - We aren't GS agents - we are part of the "Premium" group now, so we all wear gold.
I kind of assumed the GS agents wore gold because they were part of the "Premium" group and now the lounges are being rolled into that category.