Originally Posted by
Guate87
But ORD is United's headquarters and the 6th busiest airport in the world, therefore it has the most shameful lounge situation, especially for United.
EWR is the 43rd busiest in the world so it has lower expectations.
Those numbers are pre-COVID and are not meaningful as the situation is very different today. International travel is way, way down. Domestic is also down but less. UA has mentioned the reason for 2 lounges at DEN and IAH is those airports are comparatively busier then other UA hubs.