FlyerTalk Forums - View Single Post - When does AA pay / reimburse lodging / hotel in misconnects / OSO / IROPS (“IRROPS”)?
Old Dec 22, 2020, 10:07 pm
  #78  
chicaloca453
 
Join Date: Apr 2004
Location: SNA and BNA depending on work and time of year
Programs: UA Silver/ AA EXP/Hyatt Globalist/Marriott Lifetime Titanium/Hilton Diamond
Posts: 2,189
IROPS (IRROPS) Hotel for Executive Platinum at DFW

I had a Mesa flight delay that led to a hotel voucher. The hotel offered was the Atrium Hotel and Suites. Is this normal IRROPS protocol for an EXP? I don't want to sound like a diva, but I at least expected a Holiday Inn as an EXP. I'm just wondering if this is par for the course or just a fluke. Hotels in the DFW area are super cheap and plentiful because of the holiday. I ended up paying for my own room at the Hyatt Regency (Grand Hyatt was booked). I'm happy with my decision, but I'm still disappointed AA is being so stingy. I get times are tough for the airline business, but as a UA 1K I was given the Marriott or the Westin on an IRROP.

I'd love to know your experiences.
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