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Thread: How long for points to be re-deposited?
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Old Dec 23, 2020 | 1:42 am
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Marriott Bonvoy Lurker II
Company Representative, Marriott Bonvoy
5 Years on Site
 
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,408
Originally Posted by Dambus
A planned trip to Mount Juliet (Ireland) has fallen victim to a COVID lockdown closure and the hotel has now cancelled our award reservation.

However, I have yet to receive a cancellation e-mail and the points have not been re-deposited. Based on past experience this usually happens pretty much instantly. Should I be worried? Is it possible for a hotel to cancel an award booking without triggering a re-deposit?
Hello Dambus,

If you send a Private Message with your reservation confirmation number to us, we'd be happy to assist.

Please let us know if you need other assistance.

Best regards,

Carrie L
Specialist Social Media
Marriott International
[email protected]
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