Originally Posted by
dkc192
They also quoted a $150 per night fee to upgrade into a Saarinen King with a cabana; apparently they do not do complimentary upgrades into those (I did get one as a confirmed Prive upgrade over the summer).
I got upgraded to one last summer as Explorist. One night stay during low occupancy period though.
Originally Posted by
dkc192
Seems like they are straight up flouting WoH T&Cs by not honoring complimentary standard suite upgrades at check in--if it's available for a TSU upgrade, it should definitely be available for free to a Globalist upon check in.
This is new and definitely a T&C violation. I wonder if there's been a management change.