Originally Posted by
AustinPilot
3 passengers on the reservation, two 1Ks and one no-status. It's a two-segment trip. At T-96, the first segment is full in F, the second has plenty of PZ. Do I understand correctly that nobody on this PNR will be upgraded on the second segment unless it's split? And the only way to split before check-in is to call, since the "separate traveler" button is gone from the website?
In the past UA stated the following, can not find it on the present website -- are you showing as CPU eligible?
If a reservation includes three or more travelers, and only one is not a Premier member, the Complimentary Premier Upgrades will be processed according to the lowest Premier status level in the reservation. If two or more travelers on the reservation are not Premier members, it will not be processed automatically. In these cases, Premier members should call the Premier Priority Desk to request a separate reservation for themselves and the eligible companion.
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Comprehensive Companion CPU Questions