FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
The English speaking hotline is pool based. The number you called does not depend on which call center you would connect to. It's completely random and based on the availability of the agents.
However, there is one exception that QR Gold and QR Platinum members would always connect to the main service center at Doha.